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Certificate server error shown

Posted

Hope you can help, since you have upgraded firefox to the latest version it is now not accepting our SSL certification and just shows our customer an error message, this is for this domain - https://beta.mypeopleandplaces.com/Home/Login, however we know there is nothing wrong with the certificate and it is valid.

Error:-

Secure Connection Failed

An error occurred during a connection to beta.mypeopleandplaces.com.

Peer's Certificate has been revoked.

(Error code: sec_error_revoked_certificate)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

Additional System Details

Installed Plug-ins

  • Google Update
  • Google Talk Plugin Video Accelerator version:0.1.44.29
  • Version 4.2.1.14031
  • Shockwave Flash 11.7 r700
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 10.21.2 for Mozilla browsers
  • NPWLPG
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0

More Information

ideato
  • Top 25 Contributor
616 solutions 4260 answers

Hello debbie.marshall, the first link is, for me, an 404 error

the second loads fine, try to clear both cookies and the cache and check it again. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Question owner

Nope has not cleared the error message, I followed your instructions and still receiving the error message, any other suggestions.

ideato
  • Top 25 Contributor
616 solutions 4260 answers

Helpful Reply

Make sure When an OCSP server connection fails, treat the certificate as invalid is NOT selected, to see go from : Firefox button > Options > Options > Advanced > Encryption > Validation.

any luck ?


thanks again

ideato
  • Top 25 Contributor
616 solutions 4260 answers

sorry the Use the OCSP to confirm the current validity is not selected .

Question owner

Check that and that is not selected, any other ideas?

ideato
  • Top 25 Contributor
616 solutions 4260 answers

Helpful Reply

see if you can Bypassing the warning

thanks

cor-el
  • Top 10 Contributor
  • Moderator
10747 solutions 96706 answers

Google Chrome also report this certificate as being revoked.

The server's security certificate is revoked!
You attempted to reach beta.mypeopleandplaces.com, but the certificate that the server presented has been revoked by its issuer. This means that the security credentials the server presented absolutely should not be trusted. You may be communicating with an attacker.

So you will have to contact the issuer of the certificate (DigiCert High Assurance CA-3) and ask them to look into this.
You can do nothing about this apart from disabling OCSP temporarily, which is never a good option and should be considered which great care as this poses a risk.

Modified by cor-el