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Firefox only starts in safemode, I have uninstalled and reinstalled several times

Posted

Using PC with XP. Firefox had been working fine on this PC for a few years, Have had to fix a few times always before if needed by uninstalling completely if need be and starting all new,

Not this time, Have version 22.0 installed, no add on's since I reinstalled so should be clean install no ext or plug ins added yet, but it still does not run in normal mode, only in safe mode.

Using PC with XP. Firefox had been working fine on this PC for a few years, Have had to fix a few times always before if needed by uninstalling completely if need be and starting all new, Not this time, Have version 22.0 installed, no add on's since I reinstalled so should be clean install no ext or plug ins added yet, but it still does not run in normal mode, only in safe mode.

Additional System Details

Installed Plug-ins

  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Shockwave Flash 11.7 r700
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.7
  • Google Update
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • 5.1.10411.0
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • GEPlugin
  • Yahoo Application State Plugin version 1.0.0.7
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 22.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0
  • Support URL: http://support.mozilla.org/1/firefox/22.0/WINNT/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Java Quick Starter 1.0 (jqs@sun.com) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • Total Defense Anti-Phishing Toolbar 2.0.0.556 (caaphishtoolbar@ca.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDescription2:
  • adapterDeviceID: 0x0000
  • adapterDeviceID2:
  • adapterDrivers: vga framebuf vga256 vga64k
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x0000
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedGfxCard']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate:
  • driverDate2:
  • driverVersion:
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedGfxCard']
  • numTotalWindows: 1
  • webglRendererMessage: [u'blockedGfxCard']
  • windowLayerManagerType: Basic

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130618035212
  • browser.startup.homepage_override.mstone: 22.0
  • extensions.lastAppVersion: 22.0
  • network.cookie.prefsMigrated: True
  • places.history.expiration.transient_current_max_pages: 51968
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • User JS: No
  • Accessibility: No

Question owner

This sucks, Firefox suddenly loaded while in normal windows, I do not have a clue why it worked, but it went right back to not running soon as I closed it and tried to re-open it again..grrrrrrrrr

This sucks, Firefox suddenly loaded while in normal windows, I do not have a clue why it worked, but it went right back to not running soon as I closed it and tried to re-open it again..grrrrrrrrr

Question owner

Ok nothing seems to be working to get this problem resolved, I give up!

I was able to get Safari to run and run correctly so for now am switching to only use it primarily and IE as needed, giving up on FF for now on this machine any way.

Ok nothing seems to be working to get this problem resolved, I give up! I was able to get Safari to run and run correctly so for now am switching to only use it primarily and IE as needed, giving up on FF for now on this machine any way.
kobe 441 solutions 5048 answers

Please do note that Apple doesnt support windows anymore so you are up to hundreds of security bugs.

You can try to

Please do note that Apple doesnt support windows anymore so you are up to hundreds of security bugs. You can try to * Fix Shortcuts - http://support.microsoft.com/mats/system_maintenance_for_windows/en-us

Question owner

Thanks for your help but I had to use it, since IE just much of a pain in but and can't get FF or Chrome to work now on this PC as they use to..kinda no other choice.

May reformat the drive one day soon since I think there are other things going on with this PC no resolving!

Thanks for your help but I had to use it, since IE just much of a pain in but and can't get FF or Chrome to work now on this PC as they use to..kinda no other choice. May reformat the drive one day soon since I think there are other things going on with this PC no resolving!
MGM64 0 solutions 1 answers

I have the same problem but am getting round it by opening Mozilla in the automatic start-up. It then works normally. If I close it however it will not start again unless I log out and then log in again. This works 80% of the time. As it starts absolutely normally in safe mode I suspect there must be some other program causing the problem.

I have the same problem but am getting round it by opening Mozilla in the automatic start-up. It then works normally. If I close it however it will not start again unless I log out and then log in again. This works 80% of the time. As it starts absolutely normally in safe mode I suspect there must be some other program causing the problem.
John99 971 solutions 13138 answers

Helpful Reply

This thread is getting too long to follow and has multiple questions I am going to lock it. If you have such a problem please start your own thread. Note forum guidelines ask you not to post your own support question in another persons thread.

  1. Use /questions/new
  2. Please do your best to follow the prompts to include full troubleshooting information when you post.

The good news is that safemode is a troubleshooting procedure and as we know what it does we should be able to solve your problem by finding out which change allows you to start in safe mode, but not in ordinry mode.

Also if looking for a quick fix instead of uninstalling and reinstalling; which is unlikely to help; consider trying Reset

This thread is getting too long to follow and has multiple questions I am going to lock it. If you have such a problem please start your own thread. Note forum guidelines ask you not to post your own support question in another persons thread. # Use [/questions/new] # Please do your best to follow the prompts to include full troubleshooting information when you post. The good news is that safemode is a troubleshooting procedure and as we know what it does we should be able to solve your problem by finding out which change allows you to start in safe mode, but not in ordinry mode. *[[Troubleshoot Firefox issues using Safe Mode]] Also if looking for a quick fix instead of uninstalling and reinstalling; which is unlikely to help; consider trying Reset *read the article first [[Reset Firefox – easily fix most problems]]