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when i start firefox it get crash...even i uninstall it and install it again but problem doesn't solve

  • 2 replies
  • 4 have this problem
  • 3 views
  • Last reply by cor-el

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i am using window 7 64 bit os

i am using window 7 64 bit os

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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Does only the current Firefox 22 beta version crash or also the current Firefox 21 release?

Did previous beta versions work?