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How do I remove "VisualBee" as tab homepage?


"VisualBee" appears on any new tab. I tried the "Search reset" add-on but this did not work.

Additional System Details

Installed Plug-ins

  • Conduit Plugin
  • np-mswmp
  • Next Generation Java Plug-in 10.21.2 for Mozilla browsers
  • Shockwave Flash 11.6 r602
  • Citrix Online App Detector Plugin
  • npsitesafety
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • 5.1.20125.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers


  • Firefox 20.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:20.0) Gecko/20100101 Firefox/20.0
  • Support URL: http://support.mozilla.org/1/firefox/20.0.1/WINNT/en-US/


  • AVG Security Toolbar (avg@toolbar)
  • Java Console 6.0.35 ({CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • VisualBee V.1 ({7aeae561-714b-45f6-ace3-4a8aed6e227b})
  • Yahoo! Toolbar ({635abd67-4fe9-1b23-4f01-e679fa7484c1})
  • Java Console 6.0.33 ({CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)


  • incrementalGCEnabled: True


  • adapterDescription: Intel(R) G33/G31 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x29c2
  • adapterDeviceID2:
  • adapterDrivers: igdumdx32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.18592
  • driverDate: 4-18-2008
  • driverDate2:
  • driverVersion:
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'']
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.sessionstore.restore_on_demand: False
  • browser.startup.homepage_override.buildID: 20130409194949
  • browser.startup.homepage_override.mstone: 20.0.1
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0.1
  • gfx.blacklist.suggested-driver-version:
  • network.cookie.cookieBehavior: 1
  • network.cookie.lifetimePolicy: 2
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1367163018
  • places.history.expiration.transient_current_max_pages: 53385
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.cpd.cache: False
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • privacy.sanitize.timeSpan: 0
  • security.enable_tls: False
  • security.warn_viewing_mixed: False


  • User JS: Yes
  • Accessibility: No
  • Top 10 Contributor
413 solutions 4896 answers

Go for Complete remove, check here

Unsuitable link disabled by a forum moderator please see instead /questions/967667#answer-472509 By all means read the information but beware the site is promoting paid for services.

Modified by John99

  • Top 25 Contributor
528 solutions 5042 answers

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

mjm569 0 solutions 2 answers

Helpful Reply

I too had this problem, so thank you for posting your issue, because that was the only way I stumbled on to the solution. Sorry it's long answer;

Went to 'Troubleshoot Firefox issues caused by malware' there I found 'Your home page has been hijacked. For more information on setting your home page, see How to set the home page.' Click on 'How to set the home page' There I found this, Important: If your homepage has been hijacked, see the article Remove a toolbar that has taken over your Firefox search or home page. Went to 'Remove a toolbar that has taken over your Firefox search or home page.' There I found, 'Restore the default home page or search settings

You may need to reset your Firefox search preferences and restore the default home page and search engine after removing the toolbar. A simple way to do that is with the SearchReset add-on.'

The answer is the add-on 'SearchReset' by Gavin Sharp. It installs itself, removes the yucky Bing thing page, then uninstalls itself! Brilliant!!

mjm569 0 solutions 2 answers

And here's the short answer for those that don't need explanations :O)

The answer is the 'SearchReset' add-on by Gavin Sharp. It installs itself, removes the yucky Bing thing page, then uninstalls itself! Brilliant!!

Question owner

This worked, thank you very much. I had no knowledge beforehand of the third step "about:config" and would not have known to do this.

surajg 0 solutions 2 answers

hey Pegasus,

what you could do is check out visualbee's uninstall options. You just need to change a couple of settings in firefox's preferences in addition to uninstalling the extension (the actual toolbar)

Here's the link: http://www.visualbee.com/uninstall-visualbee/56-support/291-remove-visualbee-from-firefox.html

Hope this toolbar hasnt dissuaded you from actually using visualbee - it saves a lot of time while making presentations and they end up looking real good.

surajg 0 solutions 2 answers

Also be sure to check out the video on the page. Its a better representation of what you need to do - this is especially given the nature of your question.