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Everytime I open firefox I get a page that says "We are sorry........ how do I fix this?

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  • 8 have this problem
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  • Last reply by philipp

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I made a sync account the other day and added some ad ons too. But I also reset firefox 2xs to try to fix this problem but everytime it says that window or tab will not restore.

I made a sync account the other day and added some ad ons too. But I also reset firefox 2xs to try to fix this problem but everytime it says that window or tab will not restore.

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hello, this is currently a problem in firefox when you first close all open firefox windows and then close the application afterwards - the bug should be addressed in a later version of firefox.

as a workaround in the meanwhile you could close firefox (through firefox > quit) while the browser window is still running or try this: enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named browser.sessionstore.resume_from_crash. double-click it and change its value to false.