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I can't add new bookmarks all of a sudden. Still occurs in safe mode

Posted

I can no longer add new bookmarks. The box wont show up on all websites but does show up on yahoo homepage. I have tried deactivating some hardware option as suggested on mozilla troubleshoot guide located under options > advanced tab no luck... issue still happens in safe mode & i tried resetting my firefox settings with no luck.

I can no longer add new bookmarks. The box wont show up on all websites but does show up on yahoo homepage. I have tried deactivating some hardware option as suggested on mozilla troubleshoot guide located under options > advanced tab no luck... issue still happens in safe mode & i tried resetting my firefox settings with no luck.

Chosen solution

I forgot about that option (when you use the full menu bar, that menu icon is hidden.) So normally the white star icon in the address bar turns yellow and a box drops opens that lets you edit the bookmark (or Cancel).

I'm surprised it works on one web page but not others. Since you've already reset Firefox, two things come to mind:

(1) Install Firefox over itself to replace any damaged program files. You can download the installer from: https://www.mozilla.org/en-US/firefox/fx/#desktop

(2) Work through the fixes in this article: Can't add, change or save bookmarks - How to fix.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Next Generation Java Plug-in 10.17.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • Google Update
  • 5.1.20125.0
  • Facebook Video Calling Plugin
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • GEPlugin
  • NPWLPG
  • Yahoo Application State Plugin version 1.0.0.7
  • Picasa plugin
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • CANON iMAGE GATEWAY Mycamera Plugin

Application

  • Firefox 19.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • FastAccess Web Login 1.12 (fassoxpcom@sensiblevision.com) (Inactive)
  • Java Console 6.0.33 ({CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}) (Inactive)

Javascript

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Graphics

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Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://www.yahoo.com/
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0.2
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  • gfx.direct3d.prefer_10_1: True
  • layers.acceleration.disabled: True
  • network.cookie.prefsMigrated: True
  • places.history.expiration.transient_current_max_pages: 104600
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Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8425 solutions 68756 answers

What method are you using the add the bookmark? Some common methods are:

  • double-click the star icon in the address bar
  • press Ctrl+d
  • right-click in the page > Bookmark This Page
  • Bookmarks menu > Bookmark This Page

Do any of those call up the dialog?


By the way, Firefox's Reset feature adds an Old Firefox Settings folder to your desktop. Please do not delete that right away, in case you need to rescue any old content from it in the coming week or two.

What method are you using the add the bookmark? Some common methods are: * double-click the star icon in the address bar * press Ctrl+d * right-click in the page > Bookmark This Page * Bookmarks menu > Bookmark This Page Do any of those call up the dialog? ---- By the way, Firefox's Reset feature adds an Old Firefox Settings folder to your desktop. Please do not delete that right away, in case you need to rescue any old content from it in the coming week or two.

Question owner

Hi i usually just tap on the star icon in the address bar as I'm on a laptop then the bookmark list drops down & i click bookmark this page.... the drop down drops but nothing happens when i click save this page no dialogue box shows up... I have also tried ctrl + d & right clicking in page still nothing.

Hi i usually just tap on the star icon in the address bar as I'm on a laptop then the bookmark list drops down & i click bookmark this page.... the drop down drops but nothing happens when i click save this page no dialogue box shows up... I have also tried ctrl + d & right clicking in page still nothing.

Question owner

but on yahoo homepage the box did show up i had thought it was fixed so i didnt try to save it

but on yahoo homepage the box did show up i had thought it was fixed so i didnt try to save it
jscher2000
  • Top 10 Contributor
8425 solutions 68756 answers

Chosen Solution

I forgot about that option (when you use the full menu bar, that menu icon is hidden.) So normally the white star icon in the address bar turns yellow and a box drops opens that lets you edit the bookmark (or Cancel).

I'm surprised it works on one web page but not others. Since you've already reset Firefox, two things come to mind:

(1) Install Firefox over itself to replace any damaged program files. You can download the installer from: https://www.mozilla.org/en-US/firefox/fx/#desktop

(2) Work through the fixes in this article: Can't add, change or save bookmarks - How to fix.

I forgot about that option (when you use the full menu bar, that menu icon is hidden.) So normally the white star icon in the address bar turns yellow and a box drops opens that lets you edit the bookmark (or Cancel). I'm surprised it works on one web page but not others. Since you've already reset Firefox, two things come to mind: (1) Install Firefox over itself to replace any damaged program files. You can download the installer from: https://www.mozilla.org/en-US/firefox/fx/#desktop (2) Work through the fixes in this article: [[Can't add, change or save bookmarks - How to fix]].
cor-el
  • Top 10 Contributor
  • Moderator
17169 solutions 155195 answers

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file. You can check for problems with the places.sqlite database file in the Firefox Profile Folder. *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file

Question owner

Thanks sooo much for the help. Re installing a new version of Firefox seemed to fix the issue for now at least. Thank You

Thanks sooo much for the help. Re installing a new version of Firefox seemed to fix the issue for now at least. Thank You