when i type an item that I want to search all that comes up is a web page with no results, I did notice the word BETA on the left hand side of the page. When I
When I click on the Results highlighted all I get is other sites that I don't want. Please advise!
When I click on the Results highlighted all I get is other sites that I don't want. Please advise!
All Replies (2)
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
If the problem returns, you might want to search this forum for threads with titles like Google redirect virus, in case the culprit is installed outside of Firefox.