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when i type an item that I want to search all that comes up is a web page with no results, I did notice the word BETA on the left hand side of the page. When I

Posted

When I click on the Results highlighted all I get is other sites that I don't want. Please advise!

When I click on the Results highlighted all I get is other sites that I don't want. Please advise!

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.17.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.4"
  • Google Update
  • 5.1.20125.0
  • Shockwave Flash 11.3 r300
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 15.0.1.13
  • Google Updater pluginhttp://pack.google.com/
  • CouponNetwork Coupon Activator
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • np-mswmp
  • My Web Search Plugin Stub for 32-bit Windows
  • CANON iMAGE GATEWAY Mycamera Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • iTunes Detector Plug-in
  • AOL Hi-Q Video
  • Yahoo Application State Plugin
  • Office Plugin for Netscape Navigator
  • Yahoo! activeX Plug-in Bridge
  • Rhapsody Player Engine Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1283 solutions 8489 answers

Helpful Reply

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!
jscher2000
  • Top 10 Contributor
3973 solutions 34706 answers

Helpful Reply

If the problem returns, you might want to search this forum for threads with titles like Google redirect virus, in case the culprit is installed outside of Firefox.

If the problem returns, you might want to search this forum for threads with titles like ''Google redirect virus'', in case the culprit is installed outside of Firefox.