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Compatibility issue with iText/Adobe when trying to generate self-printed document


Good morning,

I would like to know whether there is a iText compatibility issue with Firefox. I am creating a self-printing pdf document, embedding javascript in it. This javascript is a function call that calls to a .js file located in

C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Javascripts

The thing is that I can print it properly from Internet Explorer, but not Firefox. So I would like to know whether there is compatibility issue between this elements. I'm using the following:

   Windows 7
   itext 2.0.2
   Firefox 19
   Internet explorer 9

Thank you

Additional System Details

Installed Plug-ins

  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • 4.0.50401.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

  • Top 10 Contributor
2347 solutions 20809 answers

Apologies for the delayed response. As you probably know by now, Firefox 19 introduced a JavaScript-based PDF Viewer that does not yet have all of the features of the Adobe plugin. Inability to run embedded JavaScript was mentioned in this thread: FF 19 and PDF viewer issue.