Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox is crashing

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by philipp

bedepp11
bedepp11
more options

my firefox repeatedly keeps crashing! I can do my normal things but after say 2-30 mins in shuts down! I have submitted the last 5 crash reports, please help me out ASAP! Thanks! 

bp-1d5673df-06bb-4756-8fa8-90f8421302185/25/201312:06 
PMbp-8fbd1106-a6c7-4fcb-be3b-c679e21302165/23/20137:53 
AMbp-cb088d1c-1792-4403-8a0b-5485221302155/21/20139:07 
PMbp-475154ad-298f-4245-8095-c316e21302155/21/20137:50 
PMbp-b4878ca5-0256-46c2-8dfc-905d821302135/20/20135:55 
PMbp-44966d85-e1be-415f-a78f-7d08f2130224
my firefox repeatedly keeps crashing! I can do my normal things but after say 2-30 mins in shuts down! I have submitted the last 5 crash reports, please help me out ASAP! Thanks! <pre><nowiki>bp-1d5673df-06bb-4756-8fa8-90f8421302185/25/201312:06 PMbp-8fbd1106-a6c7-4fcb-be3b-c679e21302165/23/20137:53 AMbp-cb088d1c-1792-4403-8a0b-5485221302155/21/20139:07 PMbp-475154ad-298f-4245-8095-c316e21302155/21/20137:50 PMbp-b4878ca5-0256-46c2-8dfc-905d821302135/20/20135:55 PMbp-44966d85-e1be-415f-a78f-7d08f2130224</nowiki></pre>

Modified by cor-el

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

philipp
philipp
  • Moderator
more options

hello, please try to reset firefox: Refresh Firefox - reset add-ons and settings