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I tried to install Quick&Clean per your Email to me, and after following instructions, why does it appear that this has not been added?

Posted

Mozilla tells me I have the latest update, but no matter what I try, the Quick&Clean feature you offered will not install in my browser with the TP icon. What can I do?

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.5 r502
  • Next Generation Java Plug-in 1.6.0_39 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • 4.1.10329.0
  • GEPlugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.6
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3019 answers

Quick&Clean feature? We do not provide support by email. It most like was a marketing email if you subscribe to their email list.