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18.0.2 will not let me check plug-in updates


clicking "tools", "add ons", and check updates does not work

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.13.2 for Mozilla browsers
  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version
  • Google Update
  • 5.1.10411.0
  • Office Live Update v1.5
  • Provides additional functionality on Facebook. See our web site for details.
  • np-mswmp
  • Office Plugin for Netscape Navigator


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

  • Top 10 Contributor
  • Moderator
2046 solutions 8903 answers

Helpful Reply

hello, this is an error on the sever-side - there's nothing you can do on your end to solve the problem at the moment. the problem is already known and getting worked upon, hopefully it will get fixed soon...

  • Top 10 Contributor
  • Moderator
2046 solutions 8903 answers

the site should now work properly again...


Voumer 0 solutions 1 answers

The Plugin check part is working fine now, but Firefox ix not checking Extension updates:

by clicking "tools", "add ons", and check Extensions in Firefox 18.0.2, the program shows the phrase "No updates found".

I know this is not the case, because I am using extensions that I have already verified with their maker that there are newer versions released. For example "NoScript" extension. I have installed version, and there has been several updates to it already (the latest released version is

Any news on that? Thanks.

  • Top 10 Contributor
  • Moderator
2046 solutions 8903 answers

Helpful Reply

hello, those updates are fetched from the addons.mozilla.org page - the noscript version listed there is also still at the moment. updates get reviewed by mozilla and it takes a few days until they get generally distributed ( was uploaded to the site just yesterday)... so nothing out of the ordinary there that should worry you.