When I go to the security settings, the box for "remember passwords for sites" is not highlighted but the other "box use a master password" is highlighted for me to check. How do I get the remember passwords for sites to be highlighted?
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If your running Firefox in Private Browsing mode also disables this check box.
Tools > Options > Privacy: Use custom settings for history
Deselect: [ ] "Always use private browsing mode"
Do you have any Norton software installed?
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.