Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I upload any images on any website from my computer?

  • 7 replies
  • 9 have this problem
  • 8 views
  • Last reply by Nabila2007

more options

I'm not able to upload any images from my computer. I tried to do it on imgur and some online pics editor as well. But it didn't work on any places. Once I was downloading photoshop but stopped in the middle as it was taking so much while downloading. And the next day, when I was uploading my display pic on a public forum, mozilla firefox stopped responding. Since then, I've been facing this problem. What should I do?

I use Firefox 18.0.1.

I'm not able to upload any images from my computer. I tried to do it on imgur and some online pics editor as well. But it didn't work on any places. Once I was downloading photoshop but stopped in the middle as it was taking so much while downloading. And the next day, when I was uploading my display pic on a public forum, mozilla firefox stopped responding. Since then, I've been facing this problem. What should I do? I use Firefox 18.0.1.

All Replies (7)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Thanks for replying!

Well, I couldn't reset it though. Everytime I click Troubleshooting Information, there's a new tab appears saying Troubleshooting Information. But the problem is there's noting on that tab/page. I mean, it's just empty. It has Troubleshooting Information title though. Hope it makes sense!

And I checked the article as well. It couldn't help me either.

Modified by Nabila2007

more options

Close Firefox, then when you open it hold down the Shift key. Then press the Reset Firefox button in the box that appears.

more options

Yes, I could it do it this time. Thanks!

Now shall I check if I can upload images now? Or have I something more to do?

more options

I just checked if I can upload now. Unfortunately the problem is still there. While uploading, a box appears saying the program is not responding and everything gets slow as well. So, therefore I've to close firefox. Or sometimes, I've to even close the computer.

more options

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

more options

No, it's still not working, cor-el.