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I got voice but the picture wont move

Posted

Hello Firefox.

I got this problem that if im on Twitch.tv, own3d.tv and so on. all those live streaming sites, i got the problem in firefox that the video just stops but the sound keeps being there. I cant go to another fan or anything my firefox just frezze but the sounds keep being there.

I hope you can help me with this problem now that i've been using firefox for atleast 5-6 years and wont be happy to keep using Chrome to see my livestream :/

Hope that you can help me.

Patrick Kobberup-Jensen | Denmark

Hello Firefox. I got this problem that if im on Twitch.tv, own3d.tv and so on. all those live streaming sites, i got the problem in firefox that the video just stops but the sound keeps being there. I cant go to another fan or anything my firefox just frezze but the sounds keep being there. I hope you can help me with this problem now that i've been using firefox for atleast 5-6 years and wont be happy to keep using Chrome to see my livestream :/ Hope that you can help me. Patrick Kobberup-Jensen | Denmark

Chosen solution

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

Not sure what to do here :/

icanhelpyou 0 solutions 2 answers

Make sure that you have the latest version of Firefox, Flash, and Java! Chrome uses slightly different add-ons than Firefox and may need updates at different times. Good Luck!

Make sure that you have the latest version of Firefox, Flash, and Java! Chrome uses slightly different add-ons than Firefox and may need updates at different times. Good Luck!
cor-el
  • Top 10 Contributor
  • Moderator
16234 solutions 146545 answers

Try to disable hardware acceleration in Firefox.


Try to "disable the hardware acceleration" in the Flash Player.

See also:

Flash "Display settings" window:

Try to disable hardware acceleration in Firefox. *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes *https://hacks.mozilla.org/2010/09/hardware-acceleration/ ---- Try to "disable the hardware acceleration" in the Flash Player. *http://helpx.adobe.com/flash-player/kb/video-playback-issues.html See also: *https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems Flash "Display settings" window: *http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

Question owner

Hey!

Thank you for this help, but it dosen't work :/, i've tried everything you have told me to do, and it keeps doing it :/

Anything else i can do ?

Hey! Thank you for this help, but it dosen't work :/, i've tried everything you have told me to do, and it keeps doing it :/ Anything else i can do ?
cor-el
  • Top 10 Contributor
  • Moderator
16234 solutions 146545 answers

Chosen Solution

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
You can check for problems caused by recent Flash updates and try these: *disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed *disable protected mode in Flash 11.3 and later *disable hardware acceleration in the Flash plugin *http://kb.mozillazine.org/Flash#Troubleshooting

Question owner

ITS WORKING!!!!!!!!!!!! :D

Thank you so much, the thing i did was i disable protced mode in flash, and it works, i can now watch livestream without it freezing! thank you so much!

ITS WORKING!!!!!!!!!!!! :D Thank you so much, the thing i did was i disable protced mode in flash, and it works, i can now watch livestream without it freezing! thank you so much!