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Firefox 18 makes browser go BLACK!

Posted

I'm running Firefox 18 on my mac OSX 10.6.8. Today I started noticing my firefox browser will go completely BLACK when I use it randomly. I thought it was at first just youtube videos, but as I visited normal sites with no videos, it still happens! The whole goes black including the back/foward buttons menu bar area at the top. The only part that doesn't black out is the top line that has the minimize/maximize/quit buttons at the corner. I tried deleting history/cookies/cache and quitting Firefox as a whole but nothing works. I disabled my addons and that didn't work too and I'm sure they aren't the issue because I've been running Firefox 18 for a few days now and it just now suddenly occurred. Firefox 18 is pretty much unusable, because as I was trying to google search how to fix this problem, it blacked out on me again, so I'm having to use Safari temporarily. Please help me!

I'm running Firefox 18 on my mac OSX 10.6.8. Today I started noticing my firefox browser will go completely BLACK when I use it randomly. I thought it was at first just youtube videos, but as I visited normal sites with no videos, it still happens! The whole goes black including the back/foward buttons menu bar area at the top. The only part that doesn't black out is the top line that has the minimize/maximize/quit buttons at the corner. I tried deleting history/cookies/cache and quitting Firefox as a whole but nothing works. I disabled my addons and that didn't work too and I'm sure they aren't the issue because I've been running Firefox 18 for a few days now and it just now suddenly occurred. Firefox 18 is pretty much unusable, because as I was trying to google search how to fix this problem, it blacked out on me again, so I'm having to use Safari temporarily. Please help me!

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.57.2 (KHTML, like Gecko) Version/5.1.7 Safari/534.57.2

More Information

finitarry
  • Top 25 Contributor
233 solutions 3277 answers

Try downloading Firefox again and reinstall it. If that does not help, you may need to create a new profile.

You can get Firefox from here:

Try downloading Firefox again and reinstall it. If that does not help, you may need to create a new profile. * https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting You can get Firefox from here: * http://www.mozilla.com/en-US/firefox/all.html
cor-el
  • Top 10 Contributor
  • Moderator
12751 solutions 117168 answers

Helpful Reply

Try to disable hardware acceleration in Firefox.

Try to disable hardware acceleration in Firefox. *Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available" *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes *https://hacks.mozilla.org/2010/09/hardware-acceleration/