X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

My cursor is disappearing in Firefox. Does anyone know how to fix this problem?

Posted

I have had this problem before, and it was advised that I check my addons, and remove a certain one. I have gone to addons, and don't see anything unusual there. Any suggestions will help.

Additional System Details

Installed Plug-ins

  • Google Update
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.10.2.10212
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.4 r402
  • Facebook Video Calling Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • Google Updater pluginhttp://pack.google.com/
  • HP Product Detection Plugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Unity Player 3.1.0f4
  • 2.23.1.0 - The WorldWinner plug-in allows you to enjoy online casual games with the thrill of playing for cash and prizes
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • Allows browsing on RealArcade sites with Mozilla browsers.

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.12 XF_mmhpset GTB7.1 ( .NET CLR 3.5.30729) FBSMTWB

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10743 solutions 96657 answers

Helpful Reply

You have a corrupted user agent that identifies you as Firefox/3.6.12

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.12 XF_mmhpset GTB7.1 ( .NET CLR 3.5.30729) FBSMTWB*

See:


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.