Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to delete line-WILL YOU HELP IMPROVE MOZILLA FIREFOX BY SENDING INFORMATION ABOUT ETC.

  • 2 replies
  • 3 have this problem
  • 7 views
  • Last reply by user633449

dickhunt
dickhunt
more options

The following line appears every time I open up a Firefox website and I want to get rid of it: "Will you help improve Mozilla Firefox by sending information about performance, hardware, usage and customization to Monzilla" When I answer YES I WANT TO HELP or NO, the line still keeps appearing when i open up another web page. Also, how do I stop the message "CHECKING COMPATABILITY OF ADD-ONS" when I open up a web page. Hoping you can assist-Thanking you Dick Hunt

The following line appears every time I open up a Firefox website and I want to get rid of it: "Will you help improve Mozilla Firefox by sending information about performance, hardware, usage and customization to Monzilla" When I answer YES I WANT TO HELP or NO, the line still keeps appearing when i open up another web page. Also, how do I stop the message "CHECKING COMPATABILITY OF ADD-ONS" when I open up a web page. Hoping you can assist-Thanking you Dick Hunt

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

  • Tools > Options > Advanced > General: System Defaults: "Submit performance data"
user633449
user633449
more options

First you need to update to Firefox 17.0.1, as the version you are running is out of date.

Then, follow cor-el's instructions above, and if that doesn't resolve the issue, please read How to fix preferences that won't save