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How to delete line-WILL YOU HELP IMPROVE MOZILLA FIREFOX BY SENDING INFORMATION ABOUT ETC.

Posted

The following line appears every time I open up a Firefox website and I want to get rid of it: "Will you help improve Mozilla Firefox by sending information about performance, hardware, usage and customization to Monzilla" When I answer YES I WANT TO HELP or NO, the line still keeps appearing when i open up another web page. Also, how do I stop the message "CHECKING COMPATABILITY OF ADD-ONS" when I open up a web page. Hoping you can assist-Thanking you Dick Hunt

The following line appears every time I open up a Firefox website and I want to get rid of it: "Will you help improve Mozilla Firefox by sending information about performance, hardware, usage and customization to Monzilla" When I answer YES I WANT TO HELP or NO, the line still keeps appearing when i open up another web page. Also, how do I stop the message "CHECKING COMPATABILITY OF ADD-ONS" when I open up a web page. Hoping you can assist-Thanking you Dick Hunt

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Google Update
  • McAfee MSC FF plugin DLL
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • SiteAdvisor
  • 5.1.10411.0
  • NPWLPG
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.4.634
  • Intel WebAPI Updater - Installs and updates Intel WebAPIs
  • Inte IPT Web API
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

cor-el
  • Top 10 Contributor
  • Moderator
12326 solutions 114052 answers

See:

  • Tools > Options > Advanced > General: System Defaults: "Submit performance data"
See: *Tools > Options > Advanced > General: System Defaults: "Submit performance data" *https://support.mozilla.org/kb/Options+window+-+Advanced+panel
Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1227 solutions 8043 answers

Helpful Reply

First you need to update to Firefox 17.0.1, as the version you are running is out of date.

Then, follow cor-el's instructions above, and if that doesn't resolve the issue, please read How to fix preferences that won't save

First you need to update to Firefox 17.0.1, as the version you are running is out of date. Then, follow cor-el's instructions above, and if that doesn't resolve the issue, please read [[How to fix preferences that won't save]]