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Can't download to Desktop

Posted

All of a sudden after one of firefox's MANY "updates" I am now getting this error when trying to download to my Desktop which is where I want my downloads to go:

"C:\Users\*********\Desktop\***** could not be saved, because you cannot change the contents of that folder."

I haven't changed anything, downloaded any useless plugins that just slow down firefox slower than it already is, and I haven't done anything to warrant this error. I refuse to set another folder because my desktop is where I want my downloads to go. They are easy to delete because they are right there and I don't have to open multiple folders to delete files.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • iTunes Detector Plug-in
  • Amazon MP3 Downloader Plugin 1.0.17
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 4.1.10329.0
  • GEPlugin
  • LogMeIn, Inc. Remote Access Components
  • Version 1.1.9, copyright 1996-2011 The VideoLAN Teamhttp://www.videolan.org/
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

I have tried all suggestions which did nothing. Resetting the download folder, etc.

Question owner

This seems to be a Firefox bug so I am guessing that it should be fixed on their end and I shouldn't have to do anything because I opened Chrome and downloaded just fine to my desktop with zero issues. I just can't download to my desktop with Firefox.

ideato
  • Top 25 Contributor
617 solutions 4263 answers

Hello dyrelogan, rename the mimeTypes.rdf file to mimeTypes.rdf.old in profile folder and check it again, see for more info : Reset download actions for all file types


thank you

cor-el
  • Top 10 Contributor
  • Moderator
10753 solutions 96760 answers

This issue can also be caused by anti-virus software that is blocking files and is prevent Firefox from moving them to the specified download folder.

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.

See "Disable virus scanning in Firefox preferences - Windows"

martinmarseille 0 solutions 2 answers

I've got the same problem. Can't download anything to anywhere, just get the same reply as Dyrelogan.

IE works fine doing exactly the same task. Tried temporarily disabling the firewall and antivirus, tried the Firefox reset also, but no difference.

So it seems to be a problem with Firefox. I also installed the English Firefox in place of my French version and the message "... could not be saved because you cannot change the contents of that folder" went from French to English. That shows the message comes from Firefox, not the OS. I'm on Vista and Firefox 18.0.2 any other ideas?

martinmarseille 0 solutions 2 answers

I also did the mimetypes.rdf to .old with no difference.

One thing I do note is that I get a zero byte file in my download folder, with the name of the file I tried to download.

cor-el
  • Top 10 Contributor
  • Moderator
10753 solutions 96760 answers

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

Moore845 0 solutions 1 answers

I,m getting the same martinmarseille and tried all of the above plus removed and reinstalled. Also flash video is not playing. Has any one solved yet