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How to fix firefox Unresponsive script messages: Script: resource:///components/nsPrompter.js:68;

Posted

Usually occurs when Gmail has been open a while.

Additional System Details

This happened

A few times a week

This started when...

I upgraded Firefox.

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.4
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • 5.1.10411.0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

14.0.1 Firefox.
MacBook Pro | Intel Core i5 | 2.5 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB

cor-el
  • Top 10 Contributor
  • Moderator
10753 solutions 96760 answers

Try to update to the current Firefox 16.0.1 release.

You can find the latest Firefox release in all languages and for all Operating Systems here:


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.