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Firefox crashes

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  • 1 has this problem
  • 4 views
  • Last reply by philipp

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When I log into a pogo.com euchre game site I get disconnected from firefox with an error: Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.





You can try:



   *             Removing one or more tabs that you think may be causing the problem
   *             Starting an entirely new browsing session
When I log into a pogo.com euchre game site I get disconnected from firefox with an error: Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. You can try: * Removing one or more tabs that you think may be causing the problem * Starting an entirely new browsing session

All Replies (1)

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hello dorla122, sorry to hear that your firefox seems to be crashing. could you provide us with the latest few crash report ids, like described here - this would make it easier diagnosing what's specifically going wrong.

there might also be another problem - from your submitted details the user-agent (the bit of information that identifies the browser) does still look like you are using a very outdated version of firefox 3. please check in firefox > help > about firefox what version number is displayed there... if it is still firefox 3 please Update Firefox to the latest release as soon as possible, since running an old version which dozens of known critical vulnerabilities poses a great security risk.

if you already are on firefox 15, there is a problem with your useragent - please refer to the following article on how to reset it: https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible#w_other-causes