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Cache, cookies and history are not clearing when I close Firefox even though they are set to do so and have been for ages

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  • 4 have this problem
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  • Last reply by Lainey

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I recently had an update (or upgrade?) for FF 16. Today (and I believe the update was done a day or two ago?) my cache, cookies and history are not clearing when I close FF. Also, certain links are not working. Not links for full web pages but for site pop-ups (like the smilie window on a message board). They worked a few days but are not working today. I click the link and nothing happens. I noticed the problem with the cookies not clearing for a few weeks ago but it was only on one site not all sites which is what's happening now.

My apologies if that's a little confusing. Thanks!

I recently had an update (or upgrade?) for FF 16. Today (and I believe the update was done a day or two ago?) my cache, cookies and history are not clearing when I close FF. Also, certain links are not working. Not links for full web pages but for site pop-ups (like the smilie window on a message board). They worked a few days but are not working today. I click the link and nothing happens. I noticed the problem with the cookies not clearing for a few weeks ago but it was only on one site not all sites which is what's happening now. My apologies if that's a little confusing. Thanks!

Chosen solution

I do use the form fill so private browsing is a bit of a hassle. I just have everything set to clear when I close Firefox.

Regardless, it seems to have fixed itself and is working now so for the time being all is good. I have no idea what happened but it's working.

Thanks for your replies!

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I understand what you mean, altough I cannot for sure say what this would happen. It might very well be because you are using a non stable version of Firefox (aka. a beta version, used for testing and for testers to report bugs to the developers).

Do you often use beta versions of Firefox?

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Yes, it's a beta and I completely forgot to submit the error through the beta bug system. Thanks for the reminder (and the response). I've just submitted it.

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At any rate, have you tried running Firefox in Private Browsing mode? This will ensure that no infromation from your session is saved once you exit Private Browsing mode and/or exit Firefox.

You can set Firefox to always start in Private Browsing mode: https://support.mozilla.org/en-US/kb/private-browsing-browse-web-without-saving-info#w_how-do-i-always-start-firefox-in-private-browsing

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Chosen Solution

I do use the form fill so private browsing is a bit of a hassle. I just have everything set to clear when I close Firefox.

Regardless, it seems to have fixed itself and is working now so for the time being all is good. I have no idea what happened but it's working.

Thanks for your replies!