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I can no longer read email on hotmail.com. Have the latest version of FF.

Posted

Downloaded the most recent version of FF and now I cannot read email within Hotmail.

Downloaded the most recent version of FF and now I cannot read email within Hotmail.

Chosen solution

Actually have the latest version. Got Hotmail to work by disabling the FireGloves addon. Something, I don't know what at this point perhaps it was FireGloves, was preventing my plugin list to be displayed. Went through my addons one at a time and am keeping FireGloves disabled. Thanks.

Read this answer in context 2

Additional System Details

Sites Affected

http://www.hotmail.com

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.1.10329.0
  • Picasa plugin
  • iTunes Detector Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:6.0) Gecko/20100101 Firefox/6.0

More Information

Downloaded the most recent version of FF and now I cannot read email within Hotmail.

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1189 solutions 7758 answers

You actually have a very old version of Firefox (according to your User Agent) Firefox 6.

Do the following: Download Firefox 15.0.1 from www.getfirefox.com, install it.

After doing that, Reset Firefox:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.
You actually have a very old version of Firefox (according to your User Agent) Firefox 6. Do the following: Download Firefox 15.0.1 from [http://www.getfirefox.com www.getfirefox.com], install it. After doing that, Reset Firefox: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied.

Chosen Solution

Actually have the latest version. Got Hotmail to work by disabling the FireGloves addon. Something, I don't know what at this point perhaps it was FireGloves, was preventing my plugin list to be displayed. Went through my addons one at a time and am keeping FireGloves disabled. Thanks.

Actually have the latest version. Got Hotmail to work by disabling the FireGloves addon. Something, I don't know what at this point perhaps it was FireGloves, was preventing my plugin list to be displayed. Went through my addons one at a time and am keeping FireGloves disabled. Thanks.