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Can't download pdfs

Posted

FF 10.0.2 (but this has happened previously)

If I try to download a pdf, using Save Link As, in a google search find (still on the google search page) it is always maned url.pdf, and has no size. Quite often it will also save as a 1K of thereabouts file, and not open Any help appreciated

Nick

FF 10.0.2 (but this has happened previously) If I try to download a pdf, using Save Link As, in a google search find (still on the google search page) it is always maned url.pdf, and has no size. Quite often it will also save as a 1K of thereabouts file, and not open Any help appreciated Nick

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.3 r300
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.1"
  • iTunes Detector Plug-in
  • GEPlugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:10.0.2) Gecko/20100101 Firefox/10.0.2

More Information

kreemoweet 0 solutions 6 answers

Just click the link to download the file, without using Save Link As ... .

Just click the link to download the file, without using Save Link As ... .
jscher2000
  • Top 10 Contributor
8695 solutions 71066 answers

Google search results may not always give you direct links; sometimes you get "tracking links" so Google can record the result you selected. Possibly the problem is with one of those links.

Google search results may not always give you direct links; sometimes you get "tracking links" so Google can record the result you selected. Possibly the problem is with one of those links.
cor-el
  • Top 10 Contributor
  • Moderator
17475 solutions 157949 answers

Try to delete the mimeTypes.rdf file in the Firefox Profile Folder to reset all file actions.

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Try to delete the mimeTypes.rdf file in the Firefox Profile Folder to reset all file actions. *http://kb.mozillazine.org/mimeTypes.rdf *http://kb.mozillazine.org/File_types_and_download_actions#Resetting_download_actions Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes). *Don't make any changes on the Safe mode start window. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Question owner

"Just click the link to download the file, without using Save Link As ... . "

Yes that sort of works, but it only displays the pdf and then I have to save from within the pdf. I do not want to muddy the waters, but this whole thing prevents me from using a download manager, which optimises download speeds. The problem does still occur without the download manager, I hasten to say.

"Just click the link to download the file, without using Save Link As ... . " Yes that sort of works, but it only displays the pdf and then I have to save from within the pdf. I do not want to muddy the waters, but this whole thing prevents me from using a download manager, which optimises download speeds. The problem does still occur without the download manager, I hasten to say.

Modified by REALOldNIck

Question owner

"Google search results may not always give you direct links; sometimes you get "tracking links" so Google can record the result you selected. Possibly the problem is with one of those links. "

But wouldn't that affect IE as well? It does not happen there. BOLth IE and the download manager addon for IE see the file as properly named and at the right size

"Google search results may not always give you direct links; sometimes you get "tracking links" so Google can record the result you selected. Possibly the problem is with one of those links. " But wouldn't that affect IE as well? It does not happen there. BOLth IE and the download manager addon for IE see the file as properly named and at the right size

Question owner

"Try to delete the mimeTypes.rdf file in the Firefox Profile Folder to reset all file actions.

Start Firefox in Safe Mode to check if one of the extensions or if hardware "


Sorry, but I searched my entire Computer and no mimeTypes.rdf file was found. Safe mode made no difference.

Nick

"Try to delete the mimeTypes.rdf file in the Firefox Profile Folder to reset all file actions. Start Firefox in Safe Mode to check if one of the extensions or if hardware " Sorry, but I searched my entire Computer and no mimeTypes.rdf file was found. Safe mode made no difference. Nick

Question owner

hmmm...having said that Firefox found the mimeTypes.rdf file and I deleted it, but I still only see url.pdf when I try to save.

hmmm...having said that Firefox found the mimeTypes.rdf file and I deleted it, but I still only see url.pdf when I try to save.
cor-el
  • Top 10 Contributor
  • Moderator
17475 solutions 157949 answers

Did you try to start Firefox in Safe mode to see if it still happens?

  • Help > Restart with Add-ons Disabled
Did you try to start Firefox in Safe mode to see if it still happens? *Help > Restart with Add-ons Disabled *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
jscher2000
  • Top 10 Contributor
8695 solutions 71066 answers

If the problem only occurs with an add-on, perhaps the add-on is not following a redirect or is ignoring a header containing the file name information?

If the problem only occurs with an add-on, perhaps the add-on is not following a redirect or is ignoring a header containing the file name information?

Question owner

"Did you try to start Firefox in Safe mode to see if it still happens? "

Yep. Safe mode made no difference.

Nick

"Did you try to start Firefox in Safe mode to see if it still happens? " Yep. Safe mode made no difference. Nick

Question owner

"If the problem only occurs with an add-on, perhaps the add-on is not following a redirect or is ignoring a header containing the file name information? "

As I said, I did not want to muddy the waters.. It happens with and without the addon and with FF in safe mode.

"If the problem only occurs with an add-on, perhaps the add-on is not following a redirect or is ignoring a header containing the file name information? " As I said, I did not want to muddy the waters.. It happens with and without the addon and with FF in safe mode.
jscher2000
  • Top 10 Contributor
8695 solutions 71066 answers

I can't seem to replicate it. I did this test search and Safe Link As does prompt with the true file name (I have Firefox set to ask where to save files):

firefox filetype:pdf - Google Search

I can't seem to replicate it. I did this test search and Safe Link As does prompt with the true file name (I have Firefox set to ask where to save files): [https://www.google.com/search?q=firefox+filetype%3Apdf&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a firefox filetype:pdf - Google Search]

Question owner

Thanks for trying that. I actually used your link and tried to grab a pdf from the search and it was just "url" still.

OK that's weird, because I get this trouble on two different machines, one running XP and the other Win7.....firewall? That is a common factor. I will disable that and see what happens.

Thanks for trying that. I actually used your link and tried to grab a pdf from the search and it was just "url" still. OK that's weird, because I get this trouble on two different machines, one running XP and the other Win7.....firewall? That is a common factor. I will disable that and see what happens.

Question owner

Yes I have FF set to ask where to save files as well (sorry) . I just tried disabling all aspects of my Internet Security, and that made no difference. :(

Yes I have FF set to ask where to save files as well (sorry) . I just tried disabling all aspects of my Internet Security, and that made no difference. :(
jscher2000
  • Top 10 Contributor
8695 solutions 71066 answers

If I restart Firefox in a fresh new profile (using the Profile Manager), in those Google results I do indeed get tracking URLs. For example:

Real URL: http://militarycac.com/files/Tech_Note_Firefox_CAC_Authentication.pdf

Tracking URL: http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CEYQFjAA&url=http%3A%2F%2Fmilitarycac.com%2Ffiles%2FTech_Note_Firefox_CAC_Authentication.pdf&ei=6ZcoUNrID8rMigKEvoEI&usg=AFQjCNE9P64MVV3Adwo1uwe_Mrvwf2floQ

When I try to right-click and Save Link As, I get the suggested name url.html.

This is a feature of Google; I didn't see any way to turn it off in the basic search settings. There are add-ons which change the links back to direct links. In fact, there are so many Google-related privacy enhancing add-ons that I have no idea which one(s) to recommend...

If I restart Firefox in a fresh new profile (using the Profile Manager), in those Google results I do indeed get tracking URLs. For example: Real URL: http://militarycac.com/files/Tech_Note_Firefox_CAC_Authentication.pdf Tracking URL: http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CEYQFjAA&url=http%3A%2F%2Fmilitarycac.com%2Ffiles%2FTech_Note_Firefox_CAC_Authentication.pdf&ei=6ZcoUNrID8rMigKEvoEI&usg=AFQjCNE9P64MVV3Adwo1uwe_Mrvwf2floQ When I try to right-click and Save Link As, I get the suggested name url.html. This is a feature of Google; I didn't see any way to turn it off in the basic search settings. There are add-ons which change the links back to direct links. In fact, there are so many Google-related privacy enhancing add-ons that I have no idea which one(s) to recommend...

Question owner

Thanks for coming back

But I do not get it. As I said IE is fine: Pdfs download OK all the time. Is that some workup between google and M$oft? That makes no sense as google now has its own browser and M$oft has its own search engine.. And why only pdfs?

Also, IIRC, it _used_ to be that this problem would only happen to me if I had opened the pdf in FF, then tried that link and attempted to actually download it. Now it happens every time.

Nick

Thanks for coming back But I do not get it. As I said IE is fine: Pdfs download OK all the time. Is that some workup between google and M$oft? That makes no sense as google now has its own browser and M$oft has its own search engine.. And why only pdfs? Also, IIRC, it _used_ to be that this problem would only happen to me if I had opened the pdf in FF, then tried that link and attempted to actually download it. Now it happens every time. Nick

Question owner

I tried a couple of privacy addons but they made no difference. Surely IE is subject to the same Google scrutiny. How come it has managed to still allow the download and FF is having trouble?

I am SERIOUSLY not trying to start a browser argument here. I love FF and it would have to collapse for me to change. But this is irksome. I have asked before and so often Google has been blamed, but always that other browser is fine..

Nick

I tried a couple of privacy addons but they made no difference. Surely IE is subject to the same Google scrutiny. How come it has managed to still allow the download and FF is having trouble? I am SERIOUSLY not trying to start a browser argument here. I love FF and it would have to collapse for me to change. But this is irksome. I have asked before and so often Google has been blamed, but always that other browser is fine.. Nick
jscher2000
  • Top 10 Contributor
8695 solutions 71066 answers

I just ran the above search in IE9 and I do get the tracking links there, with the same url.html file name suggested when I right-click and use Save Target As. I don't know why I get links clean of tracking code in my regular Firefox profile, or why you don't get them in IE.

I will look into an effective cleaning solution.

I just ran the above search in IE9 and I do get the tracking links there, with the same url.html file name suggested when I right-click and use Save Target As. I don't know why I get links clean of tracking code in my regular Firefox profile, or why you don't get them in IE. I will look into an effective cleaning solution.
cor-el
  • Top 10 Contributor
  • Moderator
17475 solutions 157949 answers

The links have an onmousedown event, so right clicking a link is sufficient to make Google copy the target href to the current href and make that new target appear on hover.
If you would remove the onmousedown attributes from the links then the onmousedown isn't performed and you open the links as they are in the href attributes and that you originally saw on hover in the link pop-up.


javascript:(function(){var N=document.querySelectorAll("#search li.g"),E,i;for(i=0;E=N[i];i++){E.querySelector("h3 a").removeAttribute("onmousedown")}})()

javascript:(function(){var N=document.querySelectorAll("#search a[onmousedown]"),E,i;for(i=0;E=N[i];i++){E.removeAttribute("onmousedown")}})()
The links have an onmousedown event, so right clicking a link is sufficient to make Google copy the target href to the current href and make that new target appear on hover.<br /> If you would remove the onmousedown attributes from the links then the onmousedown isn't performed and you open the links as they are in the href attributes and that you originally saw on hover in the link pop-up. ----- <pre><nowiki>javascript:(function(){var N=document.querySelectorAll("#search li.g"),E,i;for(i=0;E=N[i];i++){E.querySelector("h3 a").removeAttribute("onmousedown")}})() </nowiki></pre> ----- <pre><nowiki>javascript:(function(){var N=document.querySelectorAll("#search a[onmousedown]"),E,i;for(i=0;E=N[i];i++){E.removeAttribute("onmousedown")}})()</nowiki></pre>

Modified by cor-el

Question owner

"The links have an onmousedown event, so right clicking a link is sufficient to make Google copy the target href to the current href and make that new target appear on hover. If you would remove the onmousedown attributes from the links then the onmousedown isn't performed and you open the links as they are in the href attributes and that you originally saw on hover in the link pop-up. "

Sorry, but did you ever see the Simpsons episode where Santa's little helper heard all these jumbled noises and then suddenly the word "Sit" came through? I have absolutely no idea what you are saying.  :)

"The links have an onmousedown event, so right clicking a link is sufficient to make Google copy the target href to the current href and make that new target appear on hover. If you would remove the onmousedown attributes from the links then the onmousedown isn't performed and you open the links as they are in the href attributes and that you originally saw on hover in the link pop-up. " Sorry, but did you ever see the Simpsons episode where Santa's little helper heard all these jumbled noises and then suddenly the word "Sit" came through? I have absolutely no idea what you are saying. :)