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Firefox is not playing videos ... it seems to work when you run as administrator? I've tried disabling different plug-ins but nothing works.




Additional System Details

This happened

Every time Firefox opened

This started when...

After running update


  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:13.0) Gecko/20100101 Firefox/13.0.1

More Information

  • Top 10 Contributor
  • Moderator
17483 solutions 158000 answers
This may be caused by a recent Flash 11.3 update. See: *https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems *https://support.mozilla.org/kb/flash-113-doesnt-load-video-firefox *http://forums.adobe.com/thread/1018071?tstart=0 *http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html