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Updated to a newer version of Firefox and it disabled my Windows Mail. Need help!

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  • 1 has this problem
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  • Last reply by cor-el

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Updated to newer version of Firefox 12.0. After the update, Windows Mail stopped working.

Updated to newer version of Firefox 12.0. After the update, Windows Mail stopped working.

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).