I went to crash-stats.mozilla.com to find the report for the crash ID you furnished (in "more system details"). I searched on bd3e9029-5ef1-4b5e-a781-2e2eeef51392 but nothing came up (I tried multiple times). Are you sure you posted the right crash report ID? It should begin with bp- - see [[Firefox crashes]] at the end of the article. If Firefox freezes (instead of closing with the [[Mozilla Crash Reporter]]) see [[Firefox hangs]].