why can I not access the scroll up arrow or anything in that upper region of the screen with my cursor. I dont have that problem if I use internet explorer.
i should clarify that I can see that region, I just can't get the cursor to click on anything there.
All Replies (2)
Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.
- See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
- See --> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
- See --> http://kb.mozillazine.org/Uninstalling_toolbars
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Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
Thank you jack! I eliminated the Yahoo extension and Babylon tool bars and now i have access to the upper tier of the pages where the "sign out" buttons and other important stuff is. This I did in "Troubleshooting Themes and Extensions" Thank you again, Don