Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After updating to 8.0.1, when I go to certain websites, I can't view the whole page.

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by hydroman

more options

For example, if I go to a website that has forums, I want to see everyone's replies. I may only see the first one or two replies to a thread, but if I try to scroll down to see the rest of the replies, I can not do it. There are no error messages. I'm using Windows 7 64 bit.

For example, if I go to a website that has forums, I want to see everyone's replies. I may only see the first one or two replies to a thread, but if I try to scroll down to see the rest of the replies, I can not do it. There are no error messages. I'm using Windows 7 64 bit.

Chosen solution

If you have increased the minimum font size then try the default setting "none" as a high value can cause such issues.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow websites to choose their fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

If you have increased the minimum font size then try the default setting "none" as a high value can cause such issues.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow websites to choose their fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Thank you. It looks like it was the graphics acceleration.