Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox is frozen on my computer...message is unresponsive script

  • 3 replies
  • 4 have this problem
  • 1 view
  • Last reply by Tim

more options

I have a Mac. Can not open firefox. tried to restart computer, however, the computer won't shut down until I close firefox.

I have a Mac. Can not open firefox. tried to restart computer, however, the computer won't shut down until I close firefox.

Chosen solution

All Replies (3)

more options

Chosen Solution

Have you tried to force quit? http://support.apple.com/kb/ht3411

more options

you are a genius; thank you. I am new with the MAc. Your solution is greatly appreciated. happy holidays.

more options

No problem - thanks for being a Firefox user (like me :-)