Firefox crashes
firefox 7.01 crashing on opening when trying to load home page, i have tried a restore point from earlier in the week and re-installing firefox without any success. I hate Internet explorer and have most of my bookmarks in firefox, can you help please?
Chosen solution
Here is the crash report:
https://crash-stats.mozilla.com/report/index/ea0c2ef5-f064-4db0-9d37-341e32111103 Signature: _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**)
This crash is associated with Trusteer Rapport (an application promoted by some banks for malware protection). Try disabling this software or uninstall the application if you don't need it. You can also try updating Trusteer Rapport to the latest version to see if that stops the crashes. For more help, you should contact Trusteer Support.
Ref: http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport
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Chosen Solution
Here is the crash report:
https://crash-stats.mozilla.com/report/index/ea0c2ef5-f064-4db0-9d37-341e32111103 Signature: _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**)
This crash is associated with Trusteer Rapport (an application promoted by some banks for malware protection). Try disabling this software or uninstall the application if you don't need it. You can also try updating Trusteer Rapport to the latest version to see if that stops the crashes. For more help, you should contact Trusteer Support.
Ref: http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport
Modified by AliceWyman
worked can now access firefox ok, thanks very much for the quick response