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keep getting this msg: AVG HAS DETECTED A HIGH MEMORY USAGE BY FIREFOX--TOTAL MEMORY; 292 MB. I HAVE NO IDEA HOW TO CLEAR THIS

Posted

see question above and help me please... it's slowing down my computer.

JH

Additional System Details

This happened

Every time Firefox opened

This started when...

2 weeks ago

Installed Plug-ins

  • Shockwave Flash 11.0 r1
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • 4.0.60831.0
  • iTunes Detector Plug-in
  • GEPlugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Adobe PDF Plug-In For Firefox and Netscape
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

More Information

tried reloading firefox--same thing happened.

John99
  • Top 25 Contributor
  • Moderator
622 solutions 8039 answers

The figure may not necessarily be high depending what you are doing with firefox. Do you know how much RAM is installed on your computer ?

The report is apparently being generated by AVG software, you will need to consult the AVG manual or its faq/site/forum if you want to turn off such notifications.

Note if you go to about:memory in the firefox location bar it will generate a report that you may find useful. See also Firefox uses too much memory (RAM) - How to fix

alex_mayorga 12 solutions 164 answers

Please refer to https://support.mozilla.org/en-US/questions/900255 for a solution to this "problem".

Hope it helps.