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Firefox crashes

  • 9 replies
  • 11 have this problem
  • 7 views
  • Last reply by m-wynn

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Hi, I did the auto update from 7.0.0 to 7.0.1 and now firefox doesn't open it just fires up the crash reporter

Hi, I did the auto update from 7.0.0 to 7.0.1 and now firefox doesn't open it just fires up the crash reporter

All Replies (9)

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This is a problem with Oracle Enterprise, F5 Networks, Passlogix V-GO, and IBM Tivoli Access Manager SSO. All of these programs use the same underlying code, which causes problems with Firefox 7.0.1

This can be fixed through a registry edit. Do you know which one of these you have installed on your computer?

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Hi, I'm using passlogic and F5 Edge client

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Hi yes Still doesnt work. checked this before asking the question

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Firefox 6 works. 7 and 7.0.1 don't

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Try the workaround as mentioned in Comment 34

Check and tell if its working.

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Thanks I ended up removing passlogix and it now works

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I had F5 Networks plug-in, but have removed it and see no references to it in the registry. But, I'm still crashing at startup. I don't have any of the other applications listed. Are there others that it conflicts with?

IMO, I consider it unacceptable to roll out an application with this many conflicts. Even if it is the other companies doing something technically wrong, it is FireFox that *started* crashing after this 7.01 update.

I've resisted going to Chrome for a long time, but since FireFox no longer works for me, I guess now is the time. Huge disappointment from someone who has strongly supported Mozilla from the beginning.

Chad R.

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Maybe your crash isn't caused by F5 Network plug-in. You can check the registry, I think it would be at [HKEY_LOCAL_MACHINE\SOFTWARE\HKEY_CURRENT_USER\SOFTWARE\F5 Networks\Extensions\AccessManager\MozHO\molten\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\4.0], but I could be wrong.

If your crash isn't caused by F5 Networks, try to find your crash id by typing about:crashes in the location bar and pressing enter. You may have to run in Safe Mode, if firefox crashes before you can find your crash id.