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Firefox has suddenly stopped saving my password on one particular site. I cleared it from the "do not save" list under options (not sure how it got there) but it won't save it nor does it ask me if I want it saved. Please advise. Thanks.

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  • Last reply by cor-el

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I changed my password for my email account, and although up until that point Firefox had it saved now it refuses to give me the prompt for the new one. I have to reenter it each time. This is a royal PITA, and makes no sense.

I changed my password for my email account, and although up until that point Firefox had it saved now it refuses to give me the prompt for the new one. I have to reenter it each time. This is a royal PITA, and makes no sense.

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-> click Firefox button and click Options

-> Privacy panel -> History section -> under Firefox will: select "Use Custom Settings for History" -> REMOVE Checkmark from Permanent Private Browsing mode

  • place Checkmarks on 1) Remember my Browsing History 2) Remember Download History 3) Remember Search and Form History 4) Accept Cookies from sites -> 5) Accept Third-party Cookies -> under Keep Until : select They Expire -> Now click Exceptions button and click Remove button for all entries which have status set to other than Allow -> Type addresses of websites whose Cookies you want to be stored by Firefox e.g. mail.live.com , login.live.com , hotmail.com , msn.com , mail.yahoo.com , login.yahoo.com , yahoo.com , mail.google.com , google.com , etc. & click Allow button for each of these websites (One by One) -> click Close
  • REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES

-> Security panel -> place Checkmark on Remember Passwords for sites -> click Exceptions... button and click Remove All button -> click Close

-> Click OK on Options window -> Restart Firefox


-> IF your Username & Password is already stored by Firefox, you need to Delete it

-> IF your Username & Password is not currently stored by Firefox yet, go to the Website

  • Enter Username & Password
  • on the website, place Checkmark on Keep Me Signed-in or Remember Me option
  • click Log-in or Sign-in button
  • Firefox will ask if you want Firefox to Remember your Username & Password (attached screenshot) on this site
  • click the Remember Password button

Check and tell if its working.


-> IF you use Clear Recent History feature, DO NOT select Cookies, Forms and Search History, Active Logins, Site Preferences

-> IF you use Privacy Cleanup softwares like CCleaner etc., DON'T SELECT FIREFOX IN ITS SETTINGS. These softwares can be responsible for Deleting your Firefox Settings.

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