Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 6 have this problem
  • 17 views
  • Last reply by cor-el

more options

I cannot stop Firefox from crashing since yesterday. It won't stay open long enough for me to try anything including safe mode. I did not add any new extensions or add-ons, but I think Firefox did an upgrade when I logged on yesterday and it's been immediately crashing since. Please help!

I cannot stop Firefox from crashing since yesterday. It won't stay open long enough for me to try anything including safe mode. I did not add any new extensions or add-ons, but I think Firefox did an upgrade when I logged on yesterday and it's been immediately crashing since. Please help!

All Replies (1)

more options

See:


In Firefox 4 you can use one of these to start in Safe mode:

  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
  • Help > Restart with Add-ons Disabled