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i tried to access internet explorer help question and it get a msg from firefox telling me to check proxy and make sure firefox has access; why when i accessed interner explore i get error msg from firefox?

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I tried to open troubleshoot with internet explore and get a msg from firefox

I tried to open troubleshoot with internet explore and get a msg from firefox

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Server not found







Firefox can't find the server at go.microsoft.com.





   *   Check the address for typing errors such as
         ww.example.com instead of
         www.example.com
   *   If you are unable to load any pages, check your computer's network
         connection.
   *   If your computer or network is protected by a firewall or proxy, make sure
         that Firefox is permitted to access the Web.