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A suspicous message pops up randomly urging me to update my firefox urgently. How can I stop this?

  • 2 replies
  • 2 have this problem
  • 10 views
  • Last reply by oceanlift

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The message shows in a standard mid screen windows box. It urges me to "update Firefox urgently" and has a 'more information' link to click on and an 'update now' tab and an 'update later' tab.

I read in How to Geek's newsletter that it is a Trojan.

I clicked the X an got rid of it quick. It is insistent - has now appeared three days in a row.

The message shows in a standard mid screen windows box. It urges me to "update Firefox urgently" and has a 'more information' link to click on and an 'update now' tab and an 'update later' tab. I read in How to Geek's newsletter that it is a Trojan. I clicked the X an got rid of it quick. It is insistent - has now appeared three days in a row.

All Replies (2)

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If that is happening once a day and just started yesterday, the message is ore than likely coming from Mozilla because Firefox 6.0 was released mid-day on the 16th.

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I forgot to mention, the version it mentions is 5. something not 6. I loaded 6 already which is why I was suspicious.