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Why is it every time I close my firefox browser am I logged out of every website the requires a user ID and password?

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  • 4 have this problem
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  • Last reply by cor-el

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Every time I close my Firefox browser, I'm logged out of every website the requires a user ID and password. Usually this only happens if there's a power outage or a site goes down. My e-mail is only supposed to ask for a password every 15 days, now it asks after I close my browser. And I had to reset my Facebook password to get in after closing the browser. I'm trying to determine if this is a Firefox issue, a Windows issue, or an issue with my security software, Norton Antivirus.

Every time I close my Firefox browser, I'm logged out of every website the requires a user ID and password. Usually this only happens if there's a power outage or a site goes down. My e-mail is only supposed to ask for a password every 15 days, now it asks after I close my browser. And I had to reset my Facebook password to get in after closing the browser. I'm trying to determine if this is a Firefox issue, a Windows issue, or an issue with my security software, Norton Antivirus.

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Websites remembering you and automatically log you in is stored in a cookie.

  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Make sure that you do not run Firefox in Private Browsing mode.

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.