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i have firefox 5, since yesterday youtube doesn't work anymore, it starts but stops immediately and the black screen is bigger than before

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  • 9 have this problem
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  • Last reply by crammy

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i have firefox 5, since yesterday youtube doesn't work anymore, it starts but stops immediately and the black screen is bigger than before

i have firefox 5, since yesterday youtube doesn't work anymore, it starts but stops immediately and the black screen is bigger than before

All Replies (2)

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Check if clearing the cache and deleting cookies for youtube.com solves your problem:

  1. How to clear the Firefox cache
  2. Clear cookies and site data in Firefox
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I have been following the instructions but Youtube still has the same problem. It starts for a few seconds, then the screen gets bigger and it stops showing the pictures...