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Your support page re: opening PDF files on Mac is inaccurate / outdated

Posted

Per your support page:

https://support.mozilla.com/en-US/kb/Opening%20PDF%20files%20within%20Firefox?s=pdf&as=s

it says that for Macs with Intel processors, the Firefox PDF Plugin extension can be used to view PDFs inside Firefox. However when you try to install this plugin on any 5+ version, it shows up as incompatible.

Per your support page: https://support.mozilla.com/en-US/kb/Opening%20PDF%20files%20within%20Firefox?s=pdf&as=s it says that for Macs with Intel processors, the Firefox PDF Plugin extension can be used to view PDFs inside Firefox. However when you try to install this plugin on any 5+ version, it shows up as incompatible.

Additional System Details

This happened

Every time Firefox opened

This started when...

Upgrading to Firefox 5.0

Installed Plug-ins

  • Displays PDF documents in the browser.
  • Plugin for viewing Sibelius(tm) music scores http://www.sibelius.com
  • 4.0.51204.0
  • Version 1.9.2.1599
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Java Plug-In 2 for NPAPI Browsers
  • Shockwave Flash 10.3 r181

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:5.0.1) Gecko/20100101 Firefox/5.0.1

More Information

A modified version 1.2 (only available from the developer's site) of the plugin does work on Firefox 5.0 and higher.

jscher2000
  • Top 10 Contributor
8794 solutions 71937 answers

Yes, the fast release schedule is making it hard to keep all the articles up to date. Please feel free to register and make edits.

I followed a link to the add-on's home page, and found these suggestions:

(1) Switch Firefox 4 (hopefully works in 5) to 32-bit mode

Close Firefox. Locate the Firefox program file in Finder and select it. Open its properties using File > Get Info (or Cmd + I) and check the 'Open in 32-bit mode' checkbox and close the window. Then restart Firefox.

(2) Install the updated add-on from this link:

http://firefox-mac-pdf.s3.amazonaws.com/fx-quartz-pdf-1.2.0.xpi

Source: http://code.google.com/p/firefox-mac-pdf/wiki/Troubleshooting

I have no way to test this.

---

Edit: I see you already tested it. :-)

Yes, the fast release schedule is making it hard to keep all the articles up to date. Please feel free to register and make edits. I followed a link to the add-on's home page, and found these suggestions: (1) Switch Firefox 4 (hopefully works in 5) to 32-bit mode Close Firefox. Locate the Firefox program file in Finder and select it. Open its properties using File > Get Info (or Cmd + I) and check the 'Open in 32-bit mode' checkbox and close the window. Then restart Firefox. (2) Install the updated add-on from this link: http://firefox-mac-pdf.s3.amazonaws.com/fx-quartz-pdf-1.2.0.xpi Source: http://code.google.com/p/firefox-mac-pdf/wiki/Troubleshooting I have no way to test this. --- Edit: I see you already tested it. :-)

Modified by jscher2000