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Firefox and Hotmail - fed up with asking - can I please have an answer!

Posted

Getting really fed up with FF and Hotmail. The latest update of FF has now left me with an option to remain logged in to my HM account or face a blank login page. The whole family uses HM - if I revert to IE, I can see all of our login - wht has gone wrong with FF to make it get progressively worse and FF not address the issue?

Getting really fed up with FF and Hotmail. The latest update of FF has now left me with an option to remain logged in to my HM account or face a blank login page. The whole family uses HM - if I revert to IE, I can see all of our login - wht has gone wrong with FF to make it get progressively worse and FF not address the issue?

Additional System Details

Sites Affected

http://

Installed Plug-ins

  • np-mswmp
  • Shockwave Flash 10.3 r181
  • Unity Player 3.3.0f4
  • Next Generation Java Plug-in 1.6.0_23 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.0.60531.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • 6.0.12.46
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • rnpsdmgr 1.1.0.452
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.1
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:6.0) Gecko/20100101 Firefox/6.0

More Information

jscher2000
  • Top 10 Contributor
8886 solutions 72699 answers

I'm not familiar with Firefox 6 beta. Are you saying that the form autocomplete isn't working on the login page, or the whole login page is blank??

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies here

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Get rid of everything ending with live.com.

Then try reloading the page. Does that help?

I'm not familiar with Firefox 6 beta. Are you saying that the form autocomplete isn't working on the login page, or the whole login page is blank?? When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site. 1. Clear Firefox's Cache orange Firefox button ''or'' Tools menu > Options > Advanced On the Network mini-tab > Offline Storage : "Clear Now" 2. If needed, delete the site's cookies here While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies" Get rid of everything ending with live.com. Then try reloading the page. Does that help?

Question owner

hi tried all of that before. By blank I mean that the ID and password sections are both empty, there is also only one tick box and that is to remain logged in.

The form filler works on all other site but this one. It is not just me that has this issue. Search through the forums and you will find loads of people like me having problems with FF and Hm passwords with the main answer being given as yours jscher hence i had tried it - however - answers seem to stop beyond that!

hi tried all of that before. By blank I mean that the ID and password sections are both empty, there is also only one tick box and that is to remain logged in. The form filler works on all other site but this one. It is not just me that has this issue. Search through the forums and you will find loads of people like me having problems with FF and Hm passwords with the main answer being given as yours jscher hence i had tried it - however - answers seem to stop beyond that!
Hasan 469 solutions 5600 answers

Helpful Reply

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Tools Menu -> Options -> Privacy section -> History section -> Firefox will: select "Use custom settings for history" -> Remove Checkmark from "Permanent Private Browsing mode" -> place Checkmarks on:

  1) Remember my Browsing History
  2) Remember Download History
  3) Remember Search History
  4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" Window
     4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"

-> REMOVE Checkmark from CLEAR HISTORY WHEN FIREFOX CLOSES

-> go to Tools Menu -> Options -> Security section -> place Checkmark on "Remember Passwords for sites" -> click OK

Now Login to Hotmail by typing User ID and Password, checkmark on "Keep me signed in" and Sign-In to Hotmail. When you are done with Hotmail don't LogOut, just close the browser window. When you restart Firefox and go to Hotmail again, you will not need to Login again.. :D Hotmail will start with your User ID already logged in.

Check and tell if its working.

-> Tap ALT key or press F10 to show the Menu Bar -> go to Tools Menu -> Options -> Privacy section -> History section -> ''Firefox will: '''select "Use custom settings for history"''''' -> Remove Checkmark from "Permanent Private Browsing mode" -> place Checkmarks on: 1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" Window 4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire" -> REMOVE Checkmark from CLEAR HISTORY WHEN FIREFOX CLOSES -> go to Tools Menu -> Options -> Security section -> place Checkmark on "Remember Passwords for sites" -> click OK Now Login to Hotmail by typing User ID and Password, checkmark on "Keep me signed in" and Sign-In to Hotmail. When you are done with Hotmail don't LogOut, just close the browser window. When you restart Firefox and go to Hotmail again, you will not need to Login again.. :D Hotmail will start with your User ID already logged in. Check and tell if its working.

Modified by Hasan

Question owner

this is ok if only 1 person uses the computer - there are 4 of us!

this is ok if only 1 person uses the computer - there are 4 of us!
jscher2000
  • Top 10 Contributor
8886 solutions 72699 answers

You can create a separate Firefox profile for each user, and create separate icons to start up in each of them. Note that each user would want to start Firefox before clicking links in external applications (such as email programs), so those links open in their own Firefox profile.

More info on creating and switching among profiles: Managing profiles | How to | Firefox Help.

You can create a separate Firefox profile for each user, and create separate icons to start up in each of them. Note that each user would want to start Firefox before clicking links in external applications (such as email programs), so those links open in their own Firefox profile. More info on creating and switching among profiles: [https://support.mozilla.com/en-US/kb/Managing-profiles Managing profiles | How to | Firefox Help].

Question owner

just looked at the link - looks very complicated way of addressing what is readily available on on IE -especially to those of us who can manage the basics on computers but not much more!. Having to keep restarting FF everytime we want to change will really upset our gerbil powered computer!!

i still don't understand why FF seems to have lost this facility over sucessive upgrades

just looked at the link - looks very complicated way of addressing what is readily available on on IE -especially to those of us who can manage the basics on computers but not much more!. Having to keep restarting FF everytime we want to change will really upset our gerbil powered computer!! i still don't understand why FF seems to have lost this facility over sucessive upgrades
the-edmeister
  • Top 25 Contributor
  • Moderator
5425 solutions 40502 answers

Are you even able to save your Username and Password in Hotmail?
Look in the Saved Password window and see if any Passwords are saved in Firefox for Hotmail / Windows Live.
https://support.mozilla.com/en-US/kb/Remembering%20passwords

If not, see this:
https://support.mozilla.com/en-US/kb/Username%20and%20password%20not%20remembered#w_websites-prohibit-password-saving


This bookmarklet will get around the code that websites use that tells Firefox not to offer to save Passwords, allowing you to save passwords even on sites that don't want Passwords to be saved.

Remember Password bookmarklet:
https://www.squarefree.com/bookmarklets/forms.html#remember_password

Just drag that Bookmarklet in to your bookmarks, toolbar or drop-down list, and click that Bookmarklet like you would click on a bookmark before you you submit your login to the website.

Are you even able to save your Username and Password in Hotmail? <br /> Look in the Saved Password window and see if any Passwords are saved in Firefox for Hotmail / Windows Live. <br /> https://support.mozilla.com/en-US/kb/Remembering%20passwords If not, see this: <br /> https://support.mozilla.com/en-US/kb/Username%20and%20password%20not%20remembered#w_websites-prohibit-password-saving ----- This bookmarklet will get around the code that websites use that tells Firefox not to offer to save Passwords, allowing you to save passwords even on sites that don't want Passwords to be saved. Remember Password bookmarklet: <br /> https://www.squarefree.com/bookmarklets/forms.html#remember_password Just drag that Bookmarklet in to your bookmarks, toolbar or drop-down list, and click that Bookmarklet like you would click on a bookmark '''before''' you you submit your login to the website.

Modified by the-edmeister

cyberjnke 0 solutions 6 answers

TOOLS - OPTIONS - PRIVACY Under HISTORY

            FIREFOX WILL: - Select REMEMBER HISTORY of the 3 options

worked for me, Hotmail now remembering signin between sessions

TOOLS - OPTIONS - PRIVACY Under HISTORY FIREFOX WILL: - Select REMEMBER HISTORY of the 3 options worked for me, Hotmail now remembering signin between sessions

Question owner

unfortuntaly, niether of the above works for us here. if I double click on the username box, it remains blank, no saved info. same when I start to type. even when I click to enter my password, it is not saved.

unfortuntaly, niether of the above works for us here. if I double click on the username box, it remains blank, no saved info. same when I start to type. even when I click to enter my password, it is not saved.
Hasan 469 solutions 5600 answers

Helpful Reply

User name and password not remembered

http://kb.mozillazine.org/User_name_and_password_not_remembered

Check and tell if its working.

User name and password not remembered http://kb.mozillazine.org/User_name_and_password_not_remembered Check and tell if its working.