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Anyone else having problems completing purchases when redirected to Mastercard Securecode in Firefox 5?

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I was unable to complete an order at sainsburys.co.uk when redirected to Mastercard Securecode, using Firefox 5. This happened on two different laptops running Windows 7, one of which was running Firefox 4 and one running Firefox 5. It also happened when trying to complete a purchase at dabs.com and was again redirected to Mastercard Securecode. In both cases I was returned to the previous page.

I was able to complete the sainsburys purchase using Internet Explorer 8.

I was able to complete the second purchase using Opera 10.

I was unable to complete an order at sainsburys.co.uk when redirected to Mastercard Securecode, using Firefox 5. This happened on two different laptops running Windows 7, one of which was running Firefox 4 and one running Firefox 5. It also happened when trying to complete a purchase at dabs.com and was again redirected to Mastercard Securecode. In both cases I was returned to the previous page. I was able to complete the sainsburys purchase using Internet Explorer 8. I was able to complete the second purchase using Opera 10.

Modified by rhydderch