Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My bank site returns an "Invalid Bookmark" error message although I am NOT using any bookmarks

  • No replies
  • 63 have this problem
  • 3 views
Canis_Rufus
Canis_Rufus
more options

I can't login to my online banking site anymore with Firefox 4.0.1. Prior to the upgrade I've had no problems for years. Site returns error message "Invalid Bookmark You cannot access Online Banking pages via a bookmark. "

I am not trying to use a bookmark. I simply enter my card number and click the GO button and the above captioned error message appears.

I've cleared cookies and cache.

I have no problem accessing the site with Internet Explorer

I can't login to my online banking site anymore with Firefox 4.0.1. Prior to the upgrade I've had no problems for years. Site returns error message "Invalid Bookmark You cannot access Online Banking pages via a bookmark. " I am not trying to use a bookmark. I simply enter my card number and click the GO button and the above captioned error message appears. I've cleared cookies and cache. I have no problem accessing the site with Internet Explorer