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How do I disable My Web Search and replace with Google? It is a TERRIBLE search program and I can't disable it from my menu bar

jwillis49
jwillis49
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Almost any time I try to do a search I would do in google, this TERRIBLE program gives an "oops" or "unable to find" message, but almost always is a waste. HOW do I remove it from my toolbar?

Almost any time I try to do a search I would do in google, this TERRIBLE program gives an "oops" or "unable to find" message, but almost always is a waste. HOW do I remove it from my toolbar?

All Replies (1)

MindsparkCS
MindsparkCS
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Hello,

This is Jason with Mindspark Interactive Network Customer Support.

I have reviewed your system details and it appears as though you do not have the My Web Search toolbar installed.

I believe your issue stems from your search queries being redirected.

To resolve this first I would like you to click the down arrow of the search box in the upper right hand corner. Confirm here that My Web Search has not been set as your default search. If it was your default search simply click Google in the drop down menu.

If this does not resolve your issue it may be because your browsers search settings were not reset when you uninstalled the My Web Search toolbar.

Please follow the instructions on our FAQ page: http://smileycentral.custhelp.com/app/answers/detail/a_id/3847/kw/search%20redirect

If you need further assistance please email us at: customersupport@help.smileycentral.com