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When I try to sign out of my email on firefox3.6.13 it freezes.

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  • Last reply by jolois

jolois
jolois
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I recently downloaded firefox 3.6.13 and since then every time I try to sign out of my email accounts ( yahoo, MSN & Verizon) the program freezes and I need to shut down my internet connection to be able to do anything else on the internet.

I recently downloaded firefox 3.6.13 and since then every time I try to sign out of my email accounts ( yahoo, MSN & Verizon) the program freezes and I need to shut down my internet connection to be able to do anything else on the internet.

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cor-el
cor-el
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  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

jolois
jolois Question owner
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Thank you very much, I cleared the cache and took care of the cookies and it seems to be better. I was actually able to log out and still access the internet. Thanks again

Jo