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Firefrox freezing unless the mouse is moving

  • 3 replies
  • 29 have this problem
  • 2 views
  • Last reply by androidlove

androidlove
androidlove
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Is there a plan to fix Firefrox freezing unless the mouse is moving? I uninstalled and reinstalled Flash to fix the problem a few days ago, but it's happening again. 

Personally, I wish there was an alternative to Flash, I have multiple problems with Adobe, but Flash is a requirement to surf the Web.

All the Google links that point to this question on the Firefox Support Forum are dead ends.

Is there a plan to fix Firefrox freezing unless the mouse is moving? I uninstalled and reinstalled Flash to fix the problem a few days ago, but it's happening again. Personally, I wish there was an alternative to Flash, I have multiple problems with Adobe, but Flash is a requirement to surf the Web. All the Google links that point to this question on the Firefox Support Forum are dead ends.

All Replies (3)

androidlove
androidlove Question owner
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It's happening again.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
androidlove
androidlove Question owner
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Restarting Firefox now fixes the problem for a while. If this is going to happen, how will I troubleshoot? I didn't upgrade to the new FF, as my Add-ons are not supported yet. I'm only running FlashGot, FDM, IE View Lite, and Java Console. Which of these are known to cause this problem?