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Browser does not link properly.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

LHGoldstein
LHGoldstein
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When I click on a link, browser does not go to the new page. Instead it opens a blank page (without any menu or address bar). It just has a gray bar with the title "Search Bookmarks and History". If I do the same link in either IE or Chrome, I get to the new page.

The latest occurrence was when I timed out of my Yahoo Mail session. (http://us.mg4.mail.yahoo.com/dc/launch?.gx=1&.rand=b9h609rh95nc9). When I clicked the button to sign-in again, I got the above behavior.

I am using Firfox 3.6.13.

TIA for your assistance.

When I click on a link, browser does not go to the new page. Instead it opens a blank page (without any menu or address bar). It just has a gray bar with the title "Search Bookmarks and History". If I do the same link in either IE or Chrome, I get to the new page. The latest occurrence was when I timed out of my Yahoo Mail session. (http://us.mg4.mail.yahoo.com/dc/launch?.gx=1&.rand=b9h609rh95nc9). When I clicked the button to sign-in again, I got the above behavior. I am using Firfox 3.6.13. TIA for your assistance.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")