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I use an access ID and password to log into a banking web site. After getting in the first time I log out but am unable to log back in. What settings do I need to check?

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

acstrom
acstrom
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The rep at the bank changes the access, I get into the account. Then I log out and cannot get back in.

The rep at the bank changes the access, I get into the account. Then I log out and cannot get back in.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

See also Fix login issues on websites that require a username and password