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When I attempt to update I get the following message "The operation cannot be completed because you do not have sufficient privileges for someo of the items." What do I do?

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  • 1 has this problem
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  • Last reply by cor-el

judymac
judymac
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My gmail unexpextedly reverted to basic and a message came up to say that I needed to upgrade firefox. Tried to do this (several times) but when I drag the firefox icon to the applications folder the message "The operation etc" keeps coming up and won't complete the upgrade.

My gmail unexpextedly reverted to basic and a message came up to say that I needed to upgrade firefox. Tried to do this (several times) but when I drag the firefox icon to the applications folder the message "The operation etc" keeps coming up and won't complete the upgrade.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean reinstall.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.