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I cannot download the new ap - message says the operation cannot be completed because I do not have sufficient privileges for some of the items.

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  • 8 have this problem
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  • Last reply by cor-el

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I use firefox. I got the urgent message that I needed to download the upgrade. When attempting to do so, I got the message that said "the operation cannot be completed because you do not have sufficient privileges for some of the items. I'm stuck.

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Firefox 2.0.0.20 is the last ever release for Mac OSX 10.3.9 and earlier versions. Get it here:
https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/2.0.0.20/mac/en-US/

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I'm running OSX 10.6.6 (later than 10.3.9, obviously) and have the same problem. Any other ideas?

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  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.